Refund & Return Policy | Malwa Food<\/title>\n <style>\n body { font-family: 'Poppins', sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: 40px auto; padding: 20px; background: #fdfdfd; }\n h1 { color: #b32d2e; border-bottom: 2px solid #c5a059; padding-bottom: 10px; }\n h2 { color: #1a1a1a; margin-top: 30px; font-size: 1.4rem; }\n .alert-box { background: #fff5f5; border: 1px solid #b32d2e; padding: 15px; border-radius: 5px; color: #b32d2e; font-weight: 600; margin: 20px 0; }\n ul { margin-bottom: 15px; }\n <\/style>\n<\/head>\n<body>\n\n <h1>Refund & Return Policy<\/h1>\n\n <div class=\"alert-box\">\n PLEASE NOTE: Due to the nature of food products (Namkeen, Spices, Supplements), we DO NOT allow returns or exchanges once the product is delivered.\n <\/div>\n\n <h2>1. No Return Policy<\/h2>\n <p>To maintain hygiene and food safety standards, all sales are final. We cannot accept returns of food items once they have left our warehouse.<\/p>\n\n <h2>2. Transport Damage & Shortages<\/h2>\n <p>We take extreme care in packaging, but in rare cases of damage during transit, we offer refunds or replacements based on the situation:<\/p>\n <ul>\n <li>You must report the damage within <strong>24 hours<\/strong> of receiving the package.<\/li>\n <li><strong>Mandatory Requirement:<\/strong> An unedited <strong>Unboxing Video<\/strong> is required to claim any refund or replacement for damaged or missing items.<\/li>\n <\/ul>\n\n <h2>3. Refund Process<\/h2>\n <p>Once your claim is verified by our team, the refund (if applicable) will be processed to your original payment method within 5-7 business days. Please note that the decision of Malwa Food management will be final in all refund cases.<\/p>\n\n <h2>4. Order Cancellation<\/h2>\n <p>Orders can only be cancelled before they are dispatched. Once shipped, cancellations are not possible.<\/p>\n\n<\/body>\n<\/html>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund & Return Policy | Malwa Food Refund & Return Policy PLEASE NOTE: Due to the nature of food products […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-112","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwafood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=112"}],"version-history":[{"count":1,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":113,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112\/revisions\/113"}],"wp:attachment":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":112,"date":"2026-04-19T15:12:26","date_gmt":"2026-04-19T09:42:26","guid":{"rendered":"https:\/\/malwafood.in\/?page_id=112"},"modified":"2026-04-19T15:12:26","modified_gmt":"2026-04-19T09:42:26","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/malwafood.in\/?page_id=112","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n\n\n\n \n \n Refund & Return Policy | Malwa Food<\/title>\n <style>\n body { font-family: 'Poppins', sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: 40px auto; padding: 20px; background: #fdfdfd; }\n h1 { color: #b32d2e; border-bottom: 2px solid #c5a059; padding-bottom: 10px; }\n h2 { color: #1a1a1a; margin-top: 30px; font-size: 1.4rem; }\n .alert-box { background: #fff5f5; border: 1px solid #b32d2e; padding: 15px; border-radius: 5px; color: #b32d2e; font-weight: 600; margin: 20px 0; }\n ul { margin-bottom: 15px; }\n <\/style>\n<\/head>\n<body>\n\n <h1>Refund & Return Policy<\/h1>\n\n <div class=\"alert-box\">\n PLEASE NOTE: Due to the nature of food products (Namkeen, Spices, Supplements), we DO NOT allow returns or exchanges once the product is delivered.\n <\/div>\n\n <h2>1. No Return Policy<\/h2>\n <p>To maintain hygiene and food safety standards, all sales are final. We cannot accept returns of food items once they have left our warehouse.<\/p>\n\n <h2>2. Transport Damage & Shortages<\/h2>\n <p>We take extreme care in packaging, but in rare cases of damage during transit, we offer refunds or replacements based on the situation:<\/p>\n <ul>\n <li>You must report the damage within <strong>24 hours<\/strong> of receiving the package.<\/li>\n <li><strong>Mandatory Requirement:<\/strong> An unedited <strong>Unboxing Video<\/strong> is required to claim any refund or replacement for damaged or missing items.<\/li>\n <\/ul>\n\n <h2>3. Refund Process<\/h2>\n <p>Once your claim is verified by our team, the refund (if applicable) will be processed to your original payment method within 5-7 business days. Please note that the decision of Malwa Food management will be final in all refund cases.<\/p>\n\n <h2>4. Order Cancellation<\/h2>\n <p>Orders can only be cancelled before they are dispatched. Once shipped, cancellations are not possible.<\/p>\n\n<\/body>\n<\/html>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund & Return Policy | Malwa Food Refund & Return Policy PLEASE NOTE: Due to the nature of food products […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-112","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malwafood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=112"}],"version-history":[{"count":1,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":113,"href":"https:\/\/malwafood.in\/index.php?rest_route=\/wp\/v2\/pages\/112\/revisions\/113"}],"wp:attachment":[{"href":"https:\/\/malwafood.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}